Archive

Posts Tagged ‘Experiences’

Is it possible to get scammed on eBay?

February 15th, 2013 5 comments

I was just wondering if it was possible to get scammed off eBay. Like you buy an item and never get it? I am clueless about eBay and don’t quite know how to system works. Can’t the seller just not ship the item over? Is there any protection against this? What can be done if such things happen? I’m under the impression that if the item is too cheap, PayPal would not bother about it.

Can anyone explain how it goes?

Absolutely! Here are some tips to avoid being scammed as a buyer:

Study the seller’s feedback page. To see this page, just click on the number in parenthesis beside the seller’s name.

Never, never, never buy from a seller with zero feedback. Although everyone has to start somewhere, a zero feedback rating is a huge red flag. Anyone selling on eBay should at least have some history even as a buyer. Find another seller offering the same item who at least has some history on eBay.

Look at how long the seller has been an eBay member. You will see a notation that says, "eBay member since XYZ." You will be safer to buy from a seller who has been on eBay for several months or years, as opposed to one who just started selling last week. Many scam artists sell legitimately on eBay for a short time to establish a history, then "pull the rug out from under" buyers after they have had a few sales. Look for established sellers with a long history on eBay – it is just the safest route.

Look at the seller’s feedback comments. Not only should you consider whether the comments are positive or negative, but actually read the comments. The comments themselves will provide valuable information about experiences of other buyers. You may see comments like, "Took a long time to arrive, poor communication, item was broken, seller won’t refund."

Look at the sellers DSR (Detailed Seller Rating). DSRs give in-depth ratings of the seller’s performance on shipping time, shipping costs, communication, and item description. For example, if the seller has a low rating on item descriptions, you will know that he is not being honest and forthright about what he is selling.

Read the item description completely. Understand the seller’s policies regarding returns, damages, and lost packages. Look for sellers who are willing to work out problems and accommodate customers. Avoid sellers who make statements like, "not my responsibility, we can’t, we won’t, all sales final." Those kinds of comments are a recipe for disaster.

Read the seller’s About Me page if they have one. The About Me page will give you more information about the seller and may help improve your comfort level in dealing with that person.

Ask questions. Always ask questions and wait for an answer before bidding or buying. If the seller doesn’t answer, don’t deal with him. If he isn’t going to acknowledge your email as a potential customer, he probably won’t follow up or help you later if needed.

Go with your gut. If something doesn’t seem right, trust your intuition. There are plenty of other sellers to buy from!

What is the best thing to sell on ebay?

December 21st, 2012 5 comments

I have been looking at so many different products and have become a little overwhelmed about what i should start selling on ebay. I have several good sources for purchasing cheap stock, but would just like other peoples experiences on what sells well and what doesn’t. Any experiences/suggestions appreciated.

It doesn’t matter what you sell. As it is often said, one man’s trash is another man’s treasure. Most everyone collects or wants something or other.

The thing you want to be aware of with the most popular items is that you will have the MOST COMEPTION from other sellers who sell the same items. To wit, you can’t be competitive and make a decent profit unless you get the best wholesale price to maintain an adequate profit margin. If your opening bid price is higher than other sellers selling the same items, you won’t have many sales. DO YOUR RESEARCH on closing prices for the items you want to buy!

Other suggestions for items to sell:

Look no further than ebay itself. You will not be looking for single item listings but rather your target will be listings that have similar, grouped items. There are ebay ‘vultures’ who just love to swoop down on similarly grouped items in one listing. When they win these auctions, they turn around and sell the items individually and, in most cases, get one and a half to 2 times and sometimes three times what they paid for them on an average item basis. I know this works. When I had more time (read unemployed), I was one of these ‘vultures.’ This is one of those situations where the parts are worth more than the whole. However, do be cautious if you venture into this arena. You have to know your merchandise. Stay in those areas you are familiar with. You can’t jump in blindly to any and every auction that has grouped items.

If you can buy a large lot of similar merchandise for $100 to $200 and turn it around for $300 to $600, it works out very nicely, indeed! Most buyers of these large lots will be vultures as well so you could be ‘butting bids.’ Keep in mind that the higher the closing price at ebay, the less your profit on the turnaround. It’s not an exact science and it does take a little experience to really know what you’re doing but you can’t be afraid to go out on a limb. That’s where the fruit is. When I see an auction of grouped items it tells me loud and clear that the seller is far more interested in getting rid of their stuff the quickest, easiest way possible and ‘be done with it’ rather than in making a decent profit or profit at all.

Short of items to sell and where to find items to sell? Garage and yard sales, church bazaars, flea markets are obvious. These can be the cheapest sources of merchandise. ‘Junktique’ shops are not that good because these folks know their merchandise. This being the case, it is usually OVERPRICED, not under priced.

If you want to let your fingers do the walking, you too can be crafty ‘vulture’ like a select group of other ebay sellers. Become a member of several smaller auction sites and search for bargains there. But as before, ‘stick with what you know.’

These smaller auction sites are great for buyers for the same reason they are bad for sellers:

Fewer potential bidders = Less competition = Lower closing prices.

Turn them around on ebay:

The ebay formula:

LARGEST auction site by far = MAXIMUM competition = HIGHER closing prices

There are also volume sellers who concentrate on only a handful of popular items by buying in volume / wholesale at a discount and selling at a discount. The average schmo at eBay can’t compete with volume sellers of a particular item.

GOODWILL sometimes also has good bargains, but not always. Mondays / Tuesdays are the best days to visit Goodwill as most people will drop off their donations on Saturdays and Sundays and it has to be cleaned, sorted and marked before it can be placed on display.

Lastly, to maximize profits, sell WORLDWIDE, not just one country. A basic business tenet is, ‘The greater the potential market, the greater the potential to maximize profits.’ It’s TRUE! You will now have access to 200 million members.

GOOD LUCK!

I got this emai from ebay but never have I got anything like it b4..could this be a spam…?

June 27th, 2012 9 comments

In order to ensure that the eBay marketplace is a safe and reputable place to buy and sell, we monitor the level of buyer dissatisfaction generated by sellers and may place selling limits on individual accounts.

Based on input from the buyers who have transacted with you, this account has an unacceptably low record of buyer satisfaction, and falls below the standards expected of the eBay community. This is based on negative or neutral feedback and/or complaints of items not received over a 90-day timeframe.

Buyer dissatisfaction may be caused by:
– Buyers not receiving their item.
– Inaccurate or incomplete descriptions of the item in the listing.
– Slow postage or poor packing.
– Inadequate communication with buyer throughout the transaction.

What can you do now?
Complete all transactions, and settle any issues with your buyers. You can access disputes against you in the Dispute Console from My eBay. For more information, go to:

http://pages.ebay.com.au/help/tp/inr-snad-process.html

What happens next?
If after 30 days your buyer satisfaction rate does not improve, a selling restriction will be placed on your account. The restriction will allow you to sell, each week, up to 75 percent of your weekly volume, based on your 90-day history of completed sales.

While restricted, you will still be able to complete outstanding transactions, resolve issues with your buyers, and access emails in My Messages. You will also be able to continue to purchase items on eBay.

The following practices will help create positive buyer experiences in the future:
– Describe your item’s condition clearly and accurately.
– Show multiple original pictures of the item.
– Package the item to ensure safe delivery.
– Clearly state shipping times to manage buyer expectations.
– Answer all emails and voicemails from buyers promptly and professionally.

For more information about our Seller Non-Performance policy, go to:

http://pages.ebay.com.au/help/policies/seller-non-performance.html

Thank you for your cooperation in this important matter.

Sincerely,

eBay Trust & Safety team
it was titled-

MC008 SNPC NOTICE: Warning
the email address it came from is

notification@ebay.com.au

I looked it up in my inbox & that’s the only mssg from that address I have ever got
I’ve been selling on ebay since 2004 & have fb score of 99.4%

Firstly, check in the e-mail headers (look in the help file for your e-mail program to see how to do this) at who REALLY sent the e-mail. It is very easy to change the sent from and reply to addresses to anything at all, but the e-mail headers should reflect the real sender.

Secondly, check (but DO NOT CLICK) on the link within the e-mail to see where it really points to. Again, it is very easy to make a link look like something it is not.

9 times out of 10 these type of e-mails ARE phishing e-mails. If E-Bay has a problem they will generally use the internal mailing system (on your My E-Bay pages) to contact you. If you do not have the same message in your internal mail on E-Bay’s site report this e-mail immediately.

Often the links inside these e-mails are made to look like the real address, but if you look at the hyperlink (not the text that is written in the e-mail) it actually goes to a different domain. Often they are hoping that you will use a login link on their site and thus capture your login details.

E-Bay regularly warn about these type of e-mails and how dangerous they are. The same is true of banking organisations the world over who have similar problems with phishing e-mails.

I can not stress enough how important the above is. If it is a phishing e-mail you could end up with a hi-jacked account and a lot of stress and hassle.

If in doubt, always contact E-Bay directly (not using the reply or any address listed in the e-mail, but using the contact systems on E-Bay’s website) and query.

Good luck.

Network Marketing and the Art of Closing Sales and Getting Results

May 19th, 2012 No comments

Why is it that so many MLMers never get around to making an stable and recurring income you ask? First of all this type of business is called Network “Marketing”, so how many network marketers you know actually have a marketing degree? Probably none, or if you do, are those people applying what they learned in school correctly? And even if they are great marketers, do they know how to close a sale? Because in the end you cannot call yourself a network marketer if you don’t practice the art of closing a sale and have some of what MLMers call “posture power”. Marketing a product, and doing it right, be it by networking or in a store or for a big company, plays a big part in the success of your marketing campaigns, but imagine a really big company (they have the financial resources to put up a huge marketing campaign) without sales people… the sales people are the one who their job is to successfully “close the deal”, you could have the biggest and best marketing campaign ever, it could be a great success.. but without people in your organization who practice the art of “closing” your marketing campaign will be simply that.. a marketing campaign..you need to have people who are talented at closing sales! Ok, but you don’t have the budget nor the resources of a big company.. well then you have to learn how to market your products AND close the sales yourself! Let’s take a look at how to do this.

I have to tell you that i have worked in sales for about 5-6 years, on the phone, in the public, in stores, and others, and i also worked in marketing for about a year or so.. so i want to share my experiences with you, and try to help you develop your organization.So now you have your marketing campaign running… of course you call your friends, family and relatives to let them know about your product, you meet new people everyday (maybe 2 or 3 people, you give them business cards and take note of their phone numbers).. that’s great.. you also have your online ads running, like adwords, blogs, forums postings, seo campaigns, ebay, froogle and others.. awesome! Now you get more leads than ever! People call you, send you e-mails and stuff.. you want to make sure now that you know how to close a sale, I’m going to give you some examples of things that might work, but you have to understand the 4 “personality types”! Because if you have no clue what type of person you’re talking to, you might end up not closing the deal, so you want luck to be on your side! Well..there’s no such thing as luck… i believe in hard work and coincidences, but you get the idea!

So here we go!

Solid

The solid type of personality doesn’t like conflicts, arguments or fights, they would like everything to be in perfect harmony. Solids won’t really cry for attention like the expressive type! They don’t demand much attention, but they are certainly worth paying attention to, because they usually have a really good sense of humor, optimism, and a really interesting way of thinking. They are usually healthy and relaxed people. They like solitude and calm, but they will join in for a good laugh. They are, i would say, the most “balanced” type of personality. They can blend really well in most situation or group, they are easygoing and also sensitive and in touch with their emotions. Their weakness would probably be their lack of enthusiasm, since they are relaxed and calm people, you will rarely see them jump up and down. When trying to close a sale, you may have a hard time figuring out if they are interested or not, so keep in mind that the solids are usually stubborn, and don’t like to change. So when you talk to them about your products/offer you absolutely have to ask them what they think (in a very subtle way), or else they won’t tell you, and you may find it hard to investigate further. So you have to ask them the right questions at the right time and you will do fine, or else they will give you information bit by bit and it can take long, very long, so by asking the right questions you will gather infos more quickly. Try to get some useful information, then propose something right away, and then narrow down your search.

Expressive

Everyone notices the expressive person… try to think of a party, anniversary or gala. They are the ones who will light up the room! They are energetic and enjoy talking. They are usually fun to be around because they are dynamic and love to have fun. They are pretty easy to identify, they make the “grand entrance”, they love to be in the spotlight, the center of attention. They are optimistic and cheerful people. When trying to close a sale with the expressive type, make sure you use words and sentences like: trust me, amazing, beautiful, awesome, useful, fun! Don’t give them too much infos, you’ll loose them.. They will buy something in a heartbeat, impulsively.. so what you want to make sure is they keep buying your product month after month (passive revenues for you!), you have to be very careful not to stress them to close the sale, simply talk with them about how great your product is (don’t be over-enthousiastic tho), do it in a very “laid-back” way, don’t talk too fast, don’t rush them, but you have to come up with something that will make them go “wow”. Listen carefully to what they have to say, answer their questions, and make sure you understand exactly what they are saying! Only then you will be able to find that little thing that will make them go “wow.. I’m buying this”!

Dominant

Confident, authoritative, and result-oriented! The dominant will usually cut down more work than any other type in much less time, not that they are work-a-holics, but multi-tasking come naturally to them: talking bussiness on the phone, typing a report, checking their e-mails.. all at the same time… we all do this sometimes, but the dominants do this all the time! You could say they are “driven”, and they are willing to work long and hard to go where they want to go, and they will succeed! They empower others, and are always looking for new challenges. Their social life is, of course, not the same as the expressive type.. they like to converse, but it absolutely has to be interesting, intelligent and you have to be confident about what you are saying to a dominant, because they tend to be a little “bossy” and take control. To make a sale with someone who is dominant you have to be very careful not to be too expressive! They are results-oriented, remember? so talk to them about the results they will get if they use/take your products, they want to know what it will do, how and when! They are very strict, so you have to be very precise when answering their questions…if you don’t know the answer, just tell them you don’t know (don’t make something up.. they will notice!!), but you can ask someone else (upline, coach..etc) and you will get back to them with the answer. They will like you to take the time to consult someone else to give them the right information.

Analytical

“A place for everything and everything in it’s place” would describe the analytical type best. The analytical is usually someone who is intellectual looking, quiet and reserved. Someone who analyzes things, conversations, and situation without really thinking about it, or doing it on purpose, it just comes naturally to them. They are usually more interested in the spiritual side of things; spiritual values, wisdom and integrity, than the other types. The analytical type is really disciplined and loyal, and is not much of a talker. They are perfectionist and sometimes introverted. Trying to close a sale with the analytical can be difficult, they need time to think and evaluate your offer, so simply give them the information, give them time to think about it, then call them back or re-contact them, and ask them if they read or watched what you gave them, and ask them what they think, if they have objections and questions, you have to be very professional, answer their questions, and tell them you value their opinion, if your offer seems good to them, they will join, if not, they surely have more questions, so do what you can to answer all their questions, but never ever ask them to join or buy your product right away, that won’t work!

Ok, so now you know some about the basic types of personality. Of course marketing and sales are not just about knowing these! You also need good products, good marketing campaigns (try writing 4 different ads, one for each personality type) and also a solid team to help you as you build your organization (upline, coaches, mentors).

Happy marketing and sales!

Jonathan-C. Phillips
http://www.articlesbase.com/marketing-articles/network-marketing-and-the-art-of-closing-sales-and-getting-results-101692.html