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eBay seller ratings help?

September 4th, 2012 1 comment

PLEASE READ ALL!! Thank you…
So, Ive been an ebay user since september of 2010
I started selling Last june, I sold some Computer Parts i had laying around and such.
The first 2 sales i made i wasn’t able to ship off right away because I did not have any transportation, (I was not aware at the time that usps did free pickups as well) I still shipped them within the Listed handling time and got negative feedback for those 2 for slow shipping.(I do realize this may be my fault)
My 3rd Sale was of a motherboard i took out of my old laptop (Laptop was 100% Operational, Screen was just Broken) I listed it as the exact Model Of the laptop I had "HP G60 Laptop Motherboard With Intel Core 2 Duo CPU" In the description i also included the part Number and serial number of the motherboard Along with several Pictures. After He received it he Left Negative feedback Without Even contacting me and said "You wount get what is discribed! And no answeres to my questions,please stop her"

Since then ive made 28 more sales and my feedback rating is at a low 94.9% I am Working Very hard countless hours a week to try and sell as many things as i can BUT NOTHING SELLS
My Detailed seller ratings are as followed.
Item as described4.2
Communication4.2
Shipping time4.7
Shipping and handling charges4.7
Because of this Ebay Puts my Listings at the bottom of every category! Literately

If you Search Desktop Computers > Custom whitebox > Used > and go to the last item on the last Page, That item is mine.. Here’s a link: http://www.ebay.com/itm/270978724969?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1555.l2649

I am trying to start a business selling Desktop Computers On ebay But How Am i to if My listings will never be seen? Ive been working With Computers since i was about 5 years old and ive been building them since i was 11, All ive been wanting to do for the past year is build and sell computers on eBay, I had a good month where i was building and selling them (I sold about 5) But i stopped because they weren’t selling anymore, And now a few weeks ago i decided i would try again because more and more people are buying there electronics off ebay this year then last year so i thought i would better results, So i log onto my ebay account AND BAM ebay screwed me over because of those 3 sales from almost a year ago, I have to wait 22 Days after making a sale in order to receive the money, Which Wont go away until am back up in performance (But how am i to get back up if its so hard to make sales when your being pushed to the bottom?)

I have a few concerns tho

In june they are changing Top Rated Seller Requirements (If your A seller im sure you are aware)
you will be required to offer one day handling and 14 day money back guarantee in order to remain a top rated seller.

But something MAJOR im noticing from MANY MANY computer sellers on ebay is..
In the Shipping information it states "Will usually ship within 1 business day of receiving cleared payment"

But then somewhere in their listing they will state "PLEASE ALLOW 2-4 DAYS FOR ASSEMBLY AND TESTING OF YOUR NEW COMPUTER"

am i wrong here or are they violating eBay seller terms/Agreements?

When i sold my computers i already have them built so i can ship them out the very next day(I just print the label online and usps picks it up from my door)

Ive been watching One seller and his top selling item has sold 44 computers in one month! and more then half were within last week. His gets placed at the very top of the search results if you search "gaming pc" (Best Match) He has over 6000 views and 44 sales which makes approx 0.73% Buy rate if im not mistaken.

Now he also states 1 day handling in his listing yet.. if you go to the bottom it says "please allow up to 4 days for your computer to be built"

I also noticed even the other large sellers are like this.

Ive put alot of time and effort into trying to start my ebay business, im not doing it for the money, as i really like building computers, when i built mine i only made a very small profit off mine compared to other sellers, i always made them as good as i could for the low cost i was trying to sell them for, and i put alot of time into making sure it was perfectly built for the customer, i guess all of that wasnt enough though, all my computer buyers were very happy and some of them got their computer as fast as 2 days (which is about 4 times faster then any other ebay seller selling computers)

To wrap things up, what im basically asking is What is your Opinion on my seller ratings and the problems ive had? And what do you think about the Sellers that are cheating the system of best match results by lieing about their handling time
and lastly, Do you have any pointers on how i can get my DSR up quickly?
Thank you For reading!!

1. The item you linked to is at the bottom because the price is high and if a seller sorts results by price, yours will not show up at the beginning. You should lower the price and set a reserve price so you can get bids and reserve the right not to sell if the top bid is too low.

2. You should contact your customers and apologize for the delay. (from now one whatever your personal problems are, notify your customers the shipping will be delayed, dont leave them hanging).
You can request them to reverse their feedback to the customers where you have fixed your customer service problems. Neg. feedback can be reversed by buyer.

3. Try another sub-category

4.The seller who sold 44 computers might have a top-rated ribbon. You have to offer a lowr price to compete with that seller. I have the same problem.

5. You could say that customer satisfaction is important and explain in your listing what the actual time it takes to build a computer. You could say in the listing that each one is custom-made and you ship within 2 days.

6. You can purchase a couple dozen small items and get some positive feedback to better your rating.

Profit, Stay Away! Give Me Tips to Stop Making Any!

February 15th, 2012 No comments

In the business world, there are so many products that can complement your product, if you look for them. You don’t want to do that because by finding a strategic business partner, you will increase your sales ratio. You don’t want profits; aligning with someone will increase the chance of their customers spilling over to your products, resulting in too many sales.

Perhaps one day a partner will come knocking at your door; you should look for ones that don’t have the same objective as you. An example of this is when you sell computer parts and the other partner sells perfume. This method is a sure win-win solution to decreasing profits. Normally when you form a partnership with a business owner, you will trade leads, share marketing information and sell package deals that benefit both sides. However, you don’t want any profit, so you want to make sure any deal resulting from the partnership will fail to incite customers’ interest.

Whatever you do, don’t brand your name and business. One of the best ways to gather traffic to your site is by writing articles and submitting them to e-zines or web sites for republishing. You don’t want to do this because it is free advertising that too many people will see. Once people start to recognize that you are indeed knowledgeable about your product, they will flock to your website for more information. Never do this as it will increase your sales too much. And god forbids, once people see your article and love it so much, they will post it on their own sites. Imagine the horror of the link to your site on dozens of websites without you even doing anything other than submitting an article. What an awful mess; you might actually make some profits. Noooooooooo!

Did you know eBay regularly pulls in millions of customers a day? Imagine the traffic if you decide to go and list (post) your product on eBay. Stop right there: you do not want to do this. It is a good thing I warned you ahead of time because otherwise you will might make a mistake and market on the eBay market.

Another option I have seen is people starting auctions on their websites. The types of auction they start are usually related to the theme of their site.

Don’t go and start any auction on your site, you might draw traffic from auctioneers and bidders. Remember, I gave you a warning. If you didn’t listen to me and did exactly what I told you not to do, you will generate sales.

Everybody talks about time management. Who cares! We don’t want to make any profits! Spend all your time playing games and procrastinating. Remember to not take a little time out of your day or week to brainstorm. New ideas are usually the difference between success and failure. You don’t want any profits, so don’t spend any time on your business.

There are so many people who are successful. Isn’t it disgusting? Who would want to make all that money? However, we can use it to our benefit. Make sure you model the exact opposite of other successful businesses or people. What you can do in this case is to note some of the habits that have made them successful and do the exact opposite of what they do. You see, successful people can be useful in some way.

This has been proven over and over again. There is no use denying it: hype words work brilliantly in converting sales. In advertisement, using emotional words of love, security, relief, freedom, happiness, satisfaction, fun, shock, extraordinaire and so on, have the ability to make your customers act with their hearts rather then their mind. Unfortunately for you, the majority of people buy with their hearts rather than their mind and sales people play up to it. Well guess what, you don’t have to put up with this. Why is that? It’s because you are not looking for sales.

Trust me, if you do everything I have written, you have my guarantee that you won’t make any profits. Good luck, because we all hate profits here!!

Katie Fong
http://www.articlesbase.com/ask-an-expert-articles/profit-stay-away-give-me-tips-to-stop-making-any-96369.html