Home > ebay sales slow > What to say to a difficult person?

What to say to a difficult person?

I sold an item on ebay and they want to return it. I told them that all my sales are final, but they are insisting that they return it for a refund. I sold them a brand new slow cooker and they are claiming that it doesn’t cook the food and doesn’t get hot enough. They have had the item for 2.5 weeks. What do I say to this person to get it thru his thick skull that when I said my sales are final, that means final and final means he can not return it. Thanks.

Amy

As long as you stated in the ebay listing that are sales are final then you are fine. That can be held up as a legal contract and when he placed his bid he was agreeing to the terms that were listed in the auction. There is nothing that he can do. 🙂

  1. andrecan2002
    June 30th, 2012 at 01:59 | #1

    He may try to go on the Ebay dispute. Try contacting Ebay support.
    References :

  2. burtongirl1386
    June 30th, 2012 at 02:41 | #2

    As long as you stated in the ebay listing that are sales are final then you are fine. That can be held up as a legal contract and when he placed his bid he was agreeing to the terms that were listed in the auction. There is nothing that he can do. 🙂
    References :

  1. No trackbacks yet.