how does the refund system work on ebay?
I’m planning on opening an ebay shop, if there were any refunds made through debit or credit card, how can I get the money back to the customer, same with paypal. Should I go on internet banking and refund the money back from that or is it more complicated than that?
For 60 days, Paypal has a refund button on each transaction. You click on it and indicate how much money should go back to the buyer and Paypal reverses that amount–including the reveral of the fees they charged you in the first place.
If you make a mistake, you should pay shipping both ways.
If they made a mistake, they pay for shipping.
BTW, don’t bother with a "shop" unless you have a 1000 items to list. While the listing fees go down (sort of, eBay has lots of sales), you pay extra for Final Value Fees *and* disappear from most searches. Store inventory only shows up on very narrow searches when less than 20 items come back from non-store listings.
The eBay stores that success are book sellers, stamps, china, crystal and silver. Items where people looking for the item type in the exact search description.
For 60 days, Paypal has a refund button on each transaction. You click on it and indicate how much money should go back to the buyer and Paypal reverses that amount–including the reveral of the fees they charged you in the first place.
If you make a mistake, you should pay shipping both ways.
If they made a mistake, they pay for shipping.
BTW, don’t bother with a "shop" unless you have a 1000 items to list. While the listing fees go down (sort of, eBay has lots of sales), you pay extra for Final Value Fees *and* disappear from most searches. Store inventory only shows up on very narrow searches when less than 20 items come back from non-store listings.
The eBay stores that success are book sellers, stamps, china, crystal and silver. Items where people looking for the item type in the exact search description.
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Ebay is Paypal, if you accept credit cards directly you can void the transaction if you haven’t settled the batch for that order otherwise you can make a new charge for the refund.
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