To longtime Ebayers- what complaints, if any, do you have about Ebay?
To any longtime Ebayers out there- what policies should Ebay change? My only complaint is the feedback change- where only buyers can leave negative feedback.
Also, sniping on auctions should be prohibited.
Do you have any complaints about Ebay, or are you happy with it?
It’s the only game in town, there is no alternative online auction site with the same traffic..seems we have no choice but to take the good with the bad…
You’ll get different answers from registered business sellers but from an occasional seller/buyer perspective the biggest gripe I have is the requirement to offer PayPal on all sales. PayPal is owned by eBay so between the two of them they rake in a good percentage of any sales. The fact that PayPal also includes your postage cost in its % cut is simply obscene. (The Australian courts ruled the link as anti competitive in that country). There is a lot of trouble with feedback, as you’ve implied, such that many sellers do not bother to leave any anymore. A positive only for any buyer is one of the most stupid things eBay have ever done (apart from appointing its last but one chief executive who managed to preside over a massive decline in sales and confidence). Many buyers are using alternative sites such as Amazon and unless eBay gets its act together and gets back to realising that its business depends on both buyers and sellers it will become an also ran site.
You’ll get different answers from registered business sellers but from an occasional seller/buyer perspective the biggest gripe I have is the requirement to offer PayPal on all sales. PayPal is owned by eBay so between the two of them they rake in a good percentage of any sales. The fact that PayPal also includes your postage cost in its % cut is simply obscene. (The Australian courts ruled the link as anti competitive in that country). There is a lot of trouble with feedback, as you’ve implied, such that many sellers do not bother to leave any anymore. A positive only for any buyer is one of the most stupid things eBay have ever done (apart from appointing its last but one chief executive who managed to preside over a massive decline in sales and confidence). Many buyers are using alternative sites such as Amazon and unless eBay gets its act together and gets back to realising that its business depends on both buyers and sellers it will become an also ran site.
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