How do you cancel out an ebay auction and relist it?
I sold a phone on ebay and clearly stated no international shipping on my auction. I sold the phone and just received the payment through paypal and found out the person that won my auction is located in the Ukraine. Is there a way I can cancel the auction and relist it for free since ebay let this guy bid on my phone even though I said I wouldnt ship it overseas?
Did you actually specify in the P&P section of your auction which parts of the world you would post to and which you wouldn’t?
Even if you type "no international shipping" in the text of the auction if you offered shipping to Europe or "worldwide" shipping in the postage section then he was entitled to bid. He may not have good English and may not have understood the words you typed in the auction but by seeing a postage rate for his country he assumed he could bid and quite rightly so.
The only way of excluding overseas bidders is specify domestic postage rate only in the P&P section. You can also limit who is allowed to bid on your auctions, ie automatically block bidders from countries to which you don’t ship, new Ebayers with feedback of <5 etc.
He has paid so post him the phone, what have you got to lose? I can’t see what the problem is really?
If you don’t want to ship internationally another time then simply do not offer international postage you can specify "no international postage" quite easily. You must have filled the boxes in for the postage cost to Europe otherwise he would have had to have contacted you to find out how much postage to pay? How did he know how much to pay?
Did you actually specify in the P&P section of your auction which parts of the world you would post to and which you wouldn’t?
Even if you type "no international shipping" in the text of the auction if you offered shipping to Europe or "worldwide" shipping in the postage section then he was entitled to bid. He may not have good English and may not have understood the words you typed in the auction but by seeing a postage rate for his country he assumed he could bid and quite rightly so.
The only way of excluding overseas bidders is specify domestic postage rate only in the P&P section. You can also limit who is allowed to bid on your auctions, ie automatically block bidders from countries to which you don’t ship, new Ebayers with feedback of <5 etc.
He has paid so post him the phone, what have you got to lose? I can’t see what the problem is really?
If you don’t want to ship internationally another time then simply do not offer international postage you can specify "no international postage" quite easily. You must have filled the boxes in for the postage cost to Europe otherwise he would have had to have contacted you to find out how much postage to pay? How did he know how much to pay?
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Ebay member since 2002